Putting one foot in front of the other, I walked into the hospital to have surgery on my ankle. Ten hours later, I was wheeled out of the hospital. This was the first major surgery I had and it reinforced the importance of a good team. From the receptionist, to the finance person, to the nurses, to the anesthesiologist, the doctor and the cleaning staff; they were all one team focused on a shared goal: getting me in an out of the hospital safely, and hopefully in a better place than when I came in. If one of them didn’t play their role, it wouldn’t work—I would have a bad experience. I would get sick and if I really wanted to be dramatic, I could have died. They had to trust that each of them would do their job! They had to communicate when things didn’t work as expected—which fortunately they did! So, while I wished I didn’t have to have surgery, I was glad I had such a great team behind me.
As you think about your team at work. Do you have a shared goal? Do you know the roles that you each play? Can you trust each other? If not, maybe you need to get some help. The Meddlers team might be able to help.